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Terms and Conditions
Terms & Conditions

Last Updated: October 2026

Welcome to DUDE. By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before placing an order.

1. General

These Terms & Conditions apply to all visitors, customers, and users of the DUDE website.

By using our website, you confirm that you have read, understood, and agreed to these terms. If you do not agree with any part of these terms, please do not use our website.

2. Products & Product Information

We make every effort to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate.

However:

  • Product colors may appear slightly different depending on your device or screen settings.
  • Product images are provided for illustration and may have minor differences from the actual product.
  • Product availability may change without prior notice.
  • We reserve the right to correct errors in product information, pricing, or availability.
3. Prices

All product prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing errors and cancel an order if a product has been listed at an incorrect price.

Any applicable delivery charges or additional fees will be communicated during the checkout process.

4. Orders

When you place an order through our website, you are making a request to purchase the selected products.

An order is considered confirmed when DUDE accepts the order.

We reserve the right to:

  • Refuse or cancel an order
  • Limit quantities of products
  • Cancel orders containing incorrect information
  • Cancel orders where products are unavailable
  • Contact you to verify order information

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund policy.

5. Customer Information

You are responsible for providing accurate information when placing an order, including:

  • Name
  • Phone number
  • Email address
  • Shipping address
  • Product size and other required information

DUDE is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

6. Payment

We may offer different payment methods depending on availability.

Customers are responsible for providing accurate payment information. Orders may not be processed until the payment has been successfully verified where applicable.

We reserve the right to refuse or cancel transactions suspected of fraud or unauthorized activity.

7. Shipping & Delivery

We aim to process and dispatch orders within the estimated timeframe shown on the website.

Delivery times may vary depending on:

  • Customer location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Unexpected delivery delays

Once an order has been handed over to the courier, delivery may be subject to the courier company’s policies and timelines.

8. Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy.

Products eligible for return or exchange must generally be:

  • Unused
  • Unwashed
  • In their original condition
  • Returned with original tags and packaging where applicable

Items that have been worn, washed, damaged, altered, or otherwise used may not qualify for return or exchange.

Please review our Return & Exchange Policy for complete details.

9. Promotional Offers

From time to time, DUDE may offer discounts, promotional codes, or special offers.

Promotions may:

  • Have specific validity periods
  • Apply only to selected products
  • Have minimum purchase requirements
  • Not be combined with other promotions

We reserve the right to modify or end a promotion without prior notice.

10. Intellectual Property

All content on the DUDE website, including:

  • Logos
  • Brand names
  • Product images
  • Photography
  • Graphics
  • Text
  • Website design
  • Videos
  • Other visual content

is owned by or licensed to DUDE unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without prior written permission.

11. Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to the website
  • Interfere with website security or functionality
  • Upload malicious software
  • Copy or misuse website content
  • Use automated systems to collect website data without permission

We reserve the right to restrict or terminate access to users who violate these terms.

12. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics providers, or social media platforms.

These third parties may have their own terms and privacy policies. DUDE is not responsible for the policies or practices of third-party services.

13. Limitation of Liability

To the extent permitted by applicable law, DUDE will not be responsible for indirect or unexpected losses resulting from the use of our website or products.

We do not guarantee that the website will always be available, uninterrupted, error-free, or completely secure.

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will be posted on this page, and the Last Updated date will be revised accordingly.

Your continued use of the website after changes are posted means you accept the updated terms.

15. Governing Law

These Terms & Conditions shall be governed by the applicable laws of Pakistan.

Any disputes will be handled in accordance with the applicable laws and jurisdiction of Pakistan.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

DUDE

By using the DUDE website or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.

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